April 9, 2013
After months of testing and working with our vendor, Stampin' Up! has been able to make some important changes.
Stampin' Up! has accepted a formula with their supplier that shows improvement. The new formula has a reduced dye concentration that will allow it to better absorb into the cardstock. Reducing the concentration didn't change the rich black color we all know and love; it only affects how the cardstock takes the ink.
What about drying time?
Because the ink absorbs better into the cardstock, it will dry in under a minute in some cases. It can take longer depending on the run of your cardstock and the age of your ink pad. If you are using an old ink pad, one of the refills with the improved formula will rejuvenate your pad. Also keep in mind that larger stamps or a more solid image may require a longer drying time.
What's the deal with Whisper White Cardstock?
Stampin' Up! initially discovered that our specification tolerance is too broad, meaning that there is a broad variance in ink absorption and drying time. Our Whisper White Cardstock is not a custom cardstock for Stampin' Up! like our other cardstock colors, so we don't have control over its tolerance. We have since requested that our supplier provide us with cardstock within a tighter range of tolerance. Still, our tests proved that the new ink formula works better on most, not all, of our Whisper White Cardstock. The performance of the ink depends on the run of the cardstock. It is not possible to tell when a packet of Whisper White Cardstock was produced. If you are concerned with the quality of your cardstock, we recommend using StazOn ink, instead of Basic Black.
What if I need to exchange or return my Basic Black Classic Stampin' Pad?
If you have experienced problems with your Basic Black Classic Stampin' Pad AND purchased it through me, please email me (firstname.lastname@example.org) with the lot# on the back of the pad (lower left), your name, address and original order number for replacement.
The Improved Basic Black Ink is NOW Available!
The improved Basic Black ink pad (#126980) and refill (#102512) are currently being sold. However, depending on the Whisper White Cardstock you are using, you may still experience smearing and high drying times. Stampin' Up! recommends that you use StazOn instead of the Basic Black Classic ink pad.
Stampin' Up! is pleased with the results so far. Not only has our Basic Black ink formula improved, but the testing process has also shown how to make improvements to the quality of our Whisper White Cardstock.